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PULLMAN DUBAI DOWNTOWN HOTEL, Dubai – Your ideal downtown stay
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Key details
Hotel Overview
Marasi Drive,
Dubai,
United Arab Emirates,
0000,
Dubai
Pullman Dubai Downtown - Luxury hotel with scenic canal views near Burj Khalifa
Located in Business Bay, a short walk from the Business Bay metro station, this hotel is close to Burj Khalifa and Dubai Mall. The property features an outdoor swimming pool, a Jacuzzi, and a pool bar. Dining options include Brothaus Bakery – Bistro, known for its homemade pastries and bespoke cakes, and Abu Nawas restaurant offering Egyptian and international cuisine. The spa includes four treatment rooms with Babor and Thalgo products, and services by internationally trained therapists. The hotel has earned a Tripadvisor Certificate of Excellence.
Additional perks of the hotel
- Scenic views of the Dubai Water Canal from suites
- Bluetooth entertainment system in rooms
- Free high-speed WiFi
- Fitness center and squash court
- Multilingual staff
- Conference facilities with state-of-the-art technology
Canal Suites
All Canal Suites feature scenic views of the Dubai Water Canal. Each suite includes a marble bathroom with a rainforest shower and separate bathtub, a spacious living room, and a walk-in wardrobe. In-room amenities include a 42-inch smart TV, Bluetooth entertainment system, and free high-speed WiFi.
Other conveniences
- Walk-in wardrobe in suites
- Separate living room in suites
- Rainforest shower and bathtub in bathrooms
- 42-inch smart TV with Bluetooth connectivity
- Free high-speed WiFi
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Marasi Drive,
Dubai,
United Arab Emirates,
0000,
Dubai
Map view
street view
Marasi Drive,
Dubai,
United Arab Emirates,
0000,
Dubai
City landmarks
Mall
The Dubai Mall
1.2
mi
Tower
Burj Khalifa
1.3
mi
Fountains
The Dubai Fountain
4500 ft
Aquarium
Dubai Aquarium & Underwater Zoo
1.2
mi
Bridges
Souk Al Bahar
4900 ft
Amusement & Theme Parks
Kidzania
1.3
mi
Museums
Dubai Dino
4500 ft
Square
Burj Plaza
2200 ft
Shopping Area
Bay Avenue
5200 ft
Doha St. Sheikh Zayed Rd Dubai Mall; Mohammed Bin Rashid Boulevard
Gallery One Dubai Mall
4000 ft
Bur dubai Building 20
Bastakia Quarter
3300 ft
Museums
The Green Planet by Meraas
1.5
mi
Parks
Burj Park
3900 ft
Mall
Toko Dubai
2100 ft
Parks
Safa Park
1.6
mi
Parks
Burj Park by Emaar
3600 ft
Dubai Hills Estate
Dubai Hills Golf Club
2800 ft
Downtown Dubai,near burj khalifa - Dubai - United Arab Emirates
Burj Lake
3500 ft
Square
Dubai Lake Fountain Ride
3900 ft
Gallery
Gallery One
3900 ft
Office No. 19 Happiness Business Center 5th Floor Al Abbas Building Bank Street Bur Dubai
Royal Sandbox Tourism
4300 ft
Financial Center Rd - Dubai - United Arab Emirates
Candylicious
4600 ft
Gallery
Mb & f M.a.d'gallery
4900 ft
Al Meydan Street Business Bay
Design District D3
1.6
mi
Financial Center Rd - Dubai - United Arab Emirates
Dubai Ice Rink
1.5
mi
7 13D St Al Quoz 1
Al Quoz Park
1.5
mi
Night club
Mint Leaf of London
1.5
mi
Al Quoz Pond Park
1.6
mi
Nearby
Burlington Tower
Lux Crawl
1300 ft
Burj Khalifa Blvd - Dubai - United Arab Emirates
Burj Khalifa-View from Top
1800 ft
Restaurants
Brothaus Bakery
400 ft
Al Abraj Street
Bayside Restaurant and Terrace
900 ft
Al Abraj St Steigenberger Hotel
Sah El Nom
500 ft
Al Abraj Street Blue Bay Tower
KEIF Restaurant
300 ft
Ground Floor
El3ezba
500 ft
Al Abraj St Lake Central Tower
Bleu Blanc
1300 ft
Marasi Drive Renaissance Downtown Hotel
Morimoto
1400 ft
Renaissance Downtown Hotel
Assia in Wok
1400 ft
Residence tower 1
Grounded
800 ft
Renaissance Downtown Hotel
bunz
1100 ft
Bays Edge
Cali-Poke
1300 ft
Al Abraj St Churchill Tower Shop 15 Business Bay
Guest Reviews & Ratings
What Guests Are Saying?
82%
loved it & would return
Great location
Friendly staff
Overpriced dining
Room readiness issue
8.2/10
Great
Rooms
7.9
Location
8.6
Service
8.5
Dining
7.6
Guest reviews
8.2/10
based on 26 reviews
4.5/5
based on 2155 reviews
8.4
8.4/10 based on 3437 reviews
#140 of 597 hotels in Dubai based on Tripadvisor
Keith
United Kingdom,
May
2024
8.4/10
My stay at the hotel was lovely. The room I had with a king size bed and a sofa bed was spacious and comfortable, ideal for a 5-star standard. The service, especially from Andrew and Dianne, was outstanding, although it took a bit of effort to get through sometimes. The location was just perfect, only a short Uber ride away from Dubai Mall and Burj Khalifa. The dining experience had its ups and downs, with limited choices for breakfast but excellent quality food. Overall, a great stay with some minor room for improvement.
Rooms
8.0
The room with a king size bed and a sofa bed was spacious and comfortable.
Service
9.0
The service was outstanding, especially from Andrew and Dianne, though it could take some time to get through initially.
Location
9.0
The location was perfect, just a short Uber ride from Dubai Mall and Burj Khalifa.
Dining
7.0
The dining choices varied, with excellent quality food but limited breakfast options.
Facilities
9.0
The facilities were top-notch and well-maintained.
Alexander
United Kingdom,
May
2024
8.0/10
The hotel offers spacious and clean rooms with a view of Burj Khalifa. The location is top-notch, close to many attractions, including the Dubai Mall and Burj Khalifa. However, the dining options were overpriced and not as expected.
Rooms
8.0
The room was spacious and clean, with a view of Burj Khalifa.
Service
9.0
The service was very friendly and helpful, particularly from Brigette, Joana, and Nikhil.
Location
10.0
The location was excellent, within walking distance of major attractions like the Dubai Mall and Burj Khalifa, with a free shuttle available.
Dining
5.0
The dining experience was overpriced and below expectations.
Facilities
8.0
The facilities were well-maintained and offered a pleasant stay.
Great location
Overpriced dining
Pat
United States of America,
March
2024
8.2/10
I had a fantastic stay at the hotel! The rooms were well-furnished and elegant, and I really appreciated the attention to detail in every aspect. The food was delicious, and the breakfast spread was excellent. I also enjoyed the comfort of the club lounge access. However, the view of the Burj Khalifa from my room was a bit skewed, and the room itself felt small and standard without any unique features.
Rooms
8.0
The rooms were well-furnished and elegant, taking care of all the micro details. The only downside was the small size and lack of interest or unique features.
Service
9.0
The service was top-notch overall, but there was a slight miscommunication with my specific breakfast parcel request for early checkout. However, I must commend Wael for being extremely friendly and accommodating, remembering special wishes and making my stay memorable.
Location
7.0
The hotel's location is great, being close to popular attractions like the Dubai Mall and downtown restaurants. However, being on a service road caused a slight delay in Uber arrivals, and the ongoing construction nearby gave the area an unfinished look.
Dining
9.0
The dining experience was superb with exceptional service and a varied daily menu of international cuisine. The staff, particularly Leah, went above and beyond to cater to my dietary needs with a sunny personality.
Facilities
8.0
The hotel offered a range of convenient facilities, including room service, laundry, and shuttle services.
Hubert
United Kingdom,
February
2024
8.4/10
The hotel offers nice modern and clean rooms, albeit a bit tight. The air conditioning adjustment might be a slight challenge, but overall, the stay was comfortable. The housekeeping team, especially Amal and Mario, ensured the rooms were well equipped and maintained. The location is perfect, just a short walk to Dubai Mall and Burj Khalifa, providing a convenient base for exploring the area.
Rooms
8.0
The rooms were very nice, modern, clean, and spacious, although a bit tight at times. The housekeeping team, particularly Amal and Mario, ensured everything was in order.
Service
7.0
The staff was really friendly, great with our baby, and quite helpful during our stay. However, there was a slight issue with inaccurate information provided about local regulations.
Location
9.0
The location was perfect, offering a breathtaking view and a super clean area. Close proximity to Dubai Mall and Burj Khalifa made exploring easy.
Dining
9.0
The dining experience was superb, offering a wide variety of food options and excellent service. The homemade cakes were a delightful treat.
Facilities
9.0
The facilities were top-notch and well maintained, providing everything needed for a comfortable stay.
Kurt
United States of America,
February
2024
8.2/10
My stay at the hotel was fantastic! The rooms were spacious and clean, and the staff was so ready to help make my experience even better. The location in Business Bay was super convenient, right in the heart of Dubai. However, dealing with a long line due to an incompetent clerk was a downside that got resolved when additional staff intervened.
Rooms
9.0
I stayed in a beautiful suite with a separate lounge, a huge bed, and a very large bathroom. The bath, his/her basins, and the enormous walk-in shower added a luxurious touch to my stay.
Service
8.0
The staff was friendly, responsive, and very cooperative throughout my stay. They were quick to provide any support I needed, making the service experience top-notch.
Location
9.0
The location was great, within walking distance to Dubai Mall and Burj Khalifa. It was clean, relaxing, and Abdel from the reception was incredibly kind, funny, and helpful.
Dining
7.0
The dining experience was delicious with a great selection of Mediterranean and European food. However, the prices were on the higher side for the quality offered.
Facilities
8.0
The hotel offers an array of facilities from room service to laundry and valet parking, ensuring a comfortable stay for guests.
Peter
United Kingdom,
January
2024
8.8/10
My stay at the hotel was truly remarkable. The rooms are intelligently designed and spacious, with a nice touch of having an Espresso coffee maker in each room. The service provided, especially by Ajay, was exceptional, ensuring all our needs were met. However, the sunbed accessibility and room views could be improved. The central location is a major advantage for exploring the city.
Rooms
9.0
The rooms are spacious and thoughtfully designed, complete with an Espresso coffee maker. My laundry was taken care of meticulously.
Service
9.0
The staff was incredibly helpful and attentive, creating a welcoming atmosphere. Special thanks to Salman Fariz for the exceptional service. The variety of amenities offered made me feel at home.
Location
8.0
The hotel is situated in the vibrant business bay area, close to the financial district and major attractions like Burj Khalifa. The free shuttle service provided convenient access to key destinations.
Dining
9.0
The dining experience was fantastic, with a variety of options available during breakfast hours. The attentive service across all areas of the hotel was impressive.
Facilities
9.0
The hotel boasts excellent facilities that contribute to a comfortable and enjoyable stay.
Phil
United States of America,
January
2024
7.8/10
The hotel offers comfortable and clean rooms with a great location near restaurants and supermarkets, though it can feel tight during peak times. The staff is trying their best despite limitations like small dining areas. Overall, a cozy stay with some space constraints to consider.
Rooms
8.0
The rooms, while not spacious, are clean and very comfortable.
Service
9.0
The staff is professional, friendly, and always ready to assist guests.
Location
7.0
The location is convenient, with nearby restaurants and supermarkets, but it can get crowded.
Dining
7.0
The dining experience offers a nice mix of Mediterranean and European food, though variety can be lacking at times.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Henry
United Kingdom,
December
2023
8.0/10
Staying at this hotel was a pleasant experience overall. The rooms were well-appointed and offered easy access to the Club Lounge, though there was an additional charge for this service. The level of service, while efficient, lacked a personal touch at times. The location is convenient for both business and leisure travelers, close to key attractions and with helpful staff to assist with any requests. Despite being amidst construction, the hotel managed to maintain a peaceful ambiance. The facilities were satisfactory, offering guests a comfortable stay.
Rooms
8.0
The rooms provided access to the Club Lounge for a few extra dirhams, ensuring a comfortable and convenient stay.
Service
7.0
The service, while efficient, lacked a bit of warmth and personal care in certain interactions.
Location
9.0
The hotel's location is ideal for business travelers and those looking to explore nearby attractions like the Dubai Mall and Burj Khalifa.
Dining
8.0
Facilities
8.0
The hotel facilities met expectations, providing guests with everything needed for a pleasant stay.
Hector
United Kingdom,
December
2023
8.4/10
The hotel exceeded my expectations with its lovely rooms and friendly service. The central location was fantastic, although there was a slight disturbance early in the morning. The dining experience was good with a wide choice of international breakfast. Overall, a great value for the money.
Rooms
9.0
The rooms were lovely, beyond expectation, and visually appealing.
Service
8.0
The staff was nice, accommodating, and very friendly.
Location
9.0
The central location was fantastic with friendly staff and a fantastic breakfast.
Dining
8.0
The dining was fantastic with a wide choice of international breakfast.
Facilities
8.0
The facilities were modern and convenient.
John
United States of America,
December
2023
7.8/10
I had a great stay at the hotel, with comfortable rooms and welcoming service. The location was convenient for exploring Dubai, though there were some minor issues with dining options. Despite that, the facilities were enjoyable, and the value for money was fair.
Rooms
8.0
The rooms were comfortable and well-stocked. It would have been better if they were ready earlier, but the beds were great.
Service
7.0
The service was always friendly and the concierge, Saad, was especially helpful. Some areas showed professionalism, but others seemed under construction.
Location
9.0
The location was very convenient, with restaurants and supermarkets nearby. It was a short walk to Dubai Mall and central in Business Bay.
Dining
7.0
The dining experience was enjoyable, with a great selection of Mediterranean and European food. However, some improvements could be made in the quality of hot food options.
Facilities
8.0
The hotel facilities were good overall, with various services available like room service and valet parking.
Alex
United Kingdom,
December
2023
8.2/10
Waking up to a breathtaking view overlooking the bay, this hotel seems to hold a nostalgic charm with its rooms, although showing signs of aging. Despite the standard check-in time of 3:00 pm, everyone knows the anticipation when arriving early. The service surpassed expectations and made us feel truly welcomed and cared for. The central location placed us minutes away from Dubai Mall and the vibrant city life. Dining offered a delightful variety, yet some felt the breakfast options lacked a bit of flair. Facilities provided an enriching stay, with attentive staff ensuring a pleasant experience.
Rooms
7.0
The rooms, although showing their age, offered a glimpse of the bay's beauty at 7:30 am.
Service
9.0
The service was exceptional, going beyond the expected to make us feel special from day one.
Location
9.0
The perfect location in downtown Dubai near the bustling Dubai Mall and close to public transport options.
Dining
8.0
Dining presented a delightful array of flavors with specific dietary needs well catered for, yet some felt there was room for breakfast improvements.
Facilities
8.0
The facilities ensured a comfortable and enjoyable stay, with every need attended to efficiently.
Friendly Staff
Room Aging
Anthony
United Kingdom,
November
2023
7.6/10
The hotel rooms need more attention as they had poor AC, ventilation, and worn furniture. However, the location overlooking Business Bay was excellent.
Rooms
5.0
The rooms were in need of more attention with poor AC and ventilation, worn furniture, and a wet odor present.
Service
9.0
The service was incredibly professional and friendly, with staff remembering special requests and being on time.
Location
9.0
The brilliant location overlooks Business Bay, offering great views. It's also close to Burj Khalifa and Dubai Mall.
Dining
8.0
The dining experience offered a great selection of food, although it might get busy with business and leisure travelers.
Facilities
7.0
The facilities were generally good, catering to the needs of both business and leisure travelers.
Clark
United States of America,
November
2023
8.8/10
I couldn't have asked for a better hotel location; it's so close to Dubai Mall and Jumeirah while offering beautiful views. The rooms are luxurious and meticulously taken care of, but the lack of plug sockets near the beds is a drawback. The service was exceptional, making our stay smooth and enjoyable.
Rooms
8.0
The rooms are very nice and quite luxurious, taking care of all the micro details.
Service
9.0
The service was excellent and cooperative, truly enhancing our stay.
Location
9.0
The hotel is very near Dubai Mall and downtown restaurants offering a wide variety of food and shisha, just wish I stayed longer to enjoy the views.
Dining
9.0
Dining options were top-notch with a great variety of dishes and excellent room service.
Facilities
9.0
The hotel offers top-notch facilities that complement the overall luxurious experience.
Leonard
United Kingdom,
October
2023
8.0/10
The hotel offers stunning rooms that are properly cleaned and comfortable, though the view could be improved. The service is exceptional, particularly at the reception and restaurant. The location is very good, close to key attractions. The dining experience, especially breakfast, could be better but the facilities are well-maintained.
Rooms
8.0
The rooms were stunning and properly cleaned.
Service
9.0
The service was exceptional, especially at reception and the restaurant.
Location
9.0
The location is very good, with a nice view and close to key attractions.
Dining
6.0
The dining experience, especially breakfast, could be improved.
Facilities
8.0
The facilities are well-maintained.
John
United Kingdom,
October
2023
7.8/10
Waking up to a breathtaking view of the Burj Khalifa in the mornings was incredible, although there was a slight smell of smoke at times. The hotel offers a unique touch with hot towel service and refreshments while waiting, which varied each day during my stay.
Rooms
8.0
The rooms provided a stunning view of the Burj Khalifa in the mornings and sometimes in the evenings, which was incredible. However, there was a noticeable smell of smoke. The value for money was reasonable.
Service
9.0
The whole staff was nice and accommodating, offering hot towel and refreshments while waiting, with a different experience each day. The service was commendable.
Location
7.0
The central location was a big plus, only a short taxi ride to Dubai Mall, DXB, and Mall of the Emirates. However, the pool area had limited capacity, accommodating around a dozen people only.
Dining
7.0
The dining experience was a bustling affair with a mix of business and leisure travelers during breakfast. The variety was slightly limited but the quality, especially the Indian options, was excellent.
Facilities
8.0
The facilities were modern and comfortable, albeit with some limitations. The pool area could only accommodate a small number of guests at a time.