Is there a shuttle service to the Dubai Mall? If so, how frequently does it run?
12 April 2024
Currently, a shuttle service is not available from the hotel to Dubai Mall; however, the Burj Khalifa is just a 10 to 15-minute walk away.
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PULLMAN DUBAI DOWNTOWN, Dubai – Your ideal downtown stay
69US$
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Key details
Hotel Overview
Al Abraj Street With Marasi Drive, 0000 Dubai, Uni,
Dubai,
United Arab Emirates,
0000,
Dubai
- Steps from the Dubai Fountain
Great
8.5
9.2
4.4
4.7
Loved by Pullman Dubai Downtown Hotel guests
"The pool deck was also great with awesome views, all the staff were very friendly."
"Clean, appropriate amenities, comfortable big bed, great view."
"Lolita's food and view is a must!"
Amenities
Pullman Dubai Downtown offers direct access to the Dubai Mall and Burj Khalifa, providing unmatched convenience for guests. The hotel features a
Rooms
With
Location
Located in the business district of Dubai, the hotel is within
Wellness
The hotel's wellness facilities include a
Business
Pullman Dubai Downtown provides
Highlights
Location: Walking distance of the Dubai World Trade Centre
Rooms: 432 spacious rooms and suites
Dining: Six dining options showcase international cuisine
Wellness: Spa offers a variety of treatments
Must-do experiences
- Visit the Al Fahidi Historic District for a glimpse of old Dubai.
- Try the shawarma at Zaroob, a favorite local eatery.
- Explore Dubai's Gold Souk for exquisite jewelry and unique finds.
- Don't miss the Dubai Frame for stunning city views and photo ops.
- Experience a traditional abra ride on Dubai Creek at sunset.
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Superior Suite
2 persons
520 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior King Room
2 persons
345 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior Twin Room
2 persons
345 sq. feet
2 Single beds
Shower
Coffee machine
room details
Deluxe Twin Room Canal View
2 persons
345 sq. feet
2 Single beds
Water view
Shower
Coffee machine
room details
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Room Rates & Availability Tracker
Find Deals for Your Travel Dates
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Squash
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Pullman Dubai Downtown invites guests to a delightful culinary journey through its diverse dining options, each offering a unique blend of flavors and atmospheres. From warm family-friendly bistros to chic lounges, every meal promises to be an indulgent experience perfect for every palate.
BreadHouse Bistro & Bakery
German, European
Ambiance
Family friendly, Traditional
Key Offerings
Featuring a selection of vegetarian dishes and a warm, inviting atmosphere ideal for families, this bistro is famous for its comforting breads and regional favorites. Enjoy a wholesome meal that celebrates traditional European flavors.
Reservation
no
07:30 - 23:00 (Mon-Sun); 07:30 - 00:00 (Thurs-Fri)
Lolita Pool Bar and Lounge
International
Ambiance
Family friendly
Key Offerings
This vibrant poolside venue offers light bites and refreshing drinks, perfect for relaxing afternoons in the sun. Enjoy a family-friendly atmosphere where casual dining meets laid-back lounging.
Reservation
no
09:00 - 01:00 (Daily)
Couqley French Brasserie
French, International
Ambiance
Family friendly, Modern
Key Offerings
Open for breakfast, lunch, and dinner, Couqley offers a taste of France with a contemporary twist. Enjoy an array of classic French dishes in a chic yet welcoming setting that fosters gathering and sharing moments with loved ones.
Reservation
yes
06:00 - 00:00 (Daily)
Hotel Location
Al Abraj Street With Marasi Drive, 0000 Dubai, Uni,
Dubai,
United Arab Emirates,
0000,
Dubai
Map view
Al Abraj Street With Marasi Drive, 0000 Dubai, Uni,
Dubai,
United Arab Emirates,
0000,
Dubai
City landmarks
Mall
The Dubai Mall
1.2
mi
Tower
Burj Khalifa
1.3
mi
Fountain
The Dubai Fountain
4500 ft
Aquarium
Dubai Aquarium & Underwater Zoo
1.2
mi
Bridge
Souk Al Bahar
4900 ft
Theme Park
Kidzania
1.3
mi
Museum
Dubai Dino
4600 ft
Square
Burj Plaza
2200 ft
Shopping Area
Bay Avenue
5200 ft
Landmark
Gallery One Dubai Mall
4000 ft
Landmark
Bastakia Quarter
3300 ft
Museum
The Green Planet by Meraas
1.5
mi
Park
Burj Park
3900 ft
Park
Safa Park
1.6
mi
Mall
Toko Dubai
2100 ft
Park
Burj Park by Emaar
3600 ft
Landmark
Dubai Hills Golf Club
3000 ft
Landmark
Burj Lake
3500 ft
Square
Dubai Lake Fountain Ride
3900 ft
Gallery
Gallery One
3900 ft
Landmark
Royal Sandbox Tourism
4200 ft
Landmark
Candylicious
4600 ft
Gallery
Mb & f M.a.d'gallery
4900 ft
Landmark
Design District D3
1.6
mi
Landmark
Dubai Ice Rink
1.5
mi
Night club
Mint Leaf of London
1.5
mi
Landmark
Al Quoz Park
1.5
mi
Gallery
Empty Quarter
1.9
mi
Nearby
Burlington Tower
Lux Crawl
1300 ft
Burj Khalifa Blvd - Dubai - United Arab Emirates
Burj Khalifa-View from Top
1800 ft
Restaurants
Brothaus Bakery
400 ft
Al Abraj Street
The Backyard
400 ft
Al Abraj Street Steigenberger Hotel Business Bay
Sah El Nom
500 ft
Al Abraj Street Blue Bay Tower
Swim & Tonic
700 ft
Al Abraj Street
El3ezba
500 ft
Al Abraj St Lake Central Tower
bunz
1100 ft
Bays Edge
Bleu Blanc
1300 ft
Marasi Drive Renaissance Downtown Hotel
Assia in Wok
1400 ft
Residence tower 1
Cali-Poke
1300 ft
Al Abraj St Churchill Tower Shop 15 Business Bay
Basta
800 ft
Renaissance Downtown Hotel
Grounded
800 ft
Renaissance Downtown Hotel
Explore Dubai
Explore Business Bay
The Dubai Fountain
17 minutes walking
A captivating water show with music and lights, set at the base of Burj Khalifa, offering an enchanting visual experience.
Burj Khalifa
25 minutes walking
The world's tallest building, featuring breathtaking views from the observation deck, along with immersive guided experiences.
Dubai Aquarium & Underwater Zoo
25 minutes walking
Home to thousands of aquatic animals, this attraction features a stunning underwater tunnel and diverse marine life.
Souk Al Bahar
18 minutes walking
A traditional marketplace featuring quaint boutiques and restaurants, with picturesque waterfront views of the Dubai Fountain.
Lux Crawl
5 minutes walking
An exciting nightlife experience showcasing Dubai's high-end venues, perfect for thrill-seekers looking to enjoy vibrant nightlife.
Safa Park
30 minutes walking
A spacious park ideal for relaxation with walking trails, picnic areas, and beautiful greenery, great for family outings.
Brothaus Bakery
2 minutes walking
A cozy bakery serving delectable items, including artisanal breads and pastries, perfect for casual dining and coffee breaks.
The Backyard
2 minutes walking
An outdoor dining experience with a relaxed atmosphere, offering a menu rich in international cuisine and craft beverages.
Sah El Nom
2 minutes walking
A vibrant eatery specializing in Lebanese cuisine, well-known for its authentic flavors and inviting ambience.
Burj Park
15 minutes walking
Featuring stunning views of the Burj Khalifa, this park hosts various family-friendly events, including outdoor movie nights.
Toko Dubai
8 minutes walking
A stylish restaurant and lounge offering Asian cuisine, with a vibrant atmosphere and frequent live music events.
Transportation Tips
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of AED 130 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Dutch, Russian, Arabic
Number of floors:
19
Number of rooms:
357
Former name
steigenberger business bay
Guest Reviews & Ratings
What Guests Are Saying?
Show moreShow less
Pros
Friendly staff
Comfortable rooms
Good location
Delicious food
Cons
Subpar service
Damp smell
Guest reviewsbased on 1264 reviews
aaron from united kingdom
executive king room burj khalifa view
3 nights in November 2025
|
Reviewed:December 23, 2025
8.6/10
repeat stay delight
good amenitiesmodern designsuper clean roomlimited options
i stayed here for three nights. the room had good amenities. the hotel design is modern and stylish. housekeeping kept my room super clean.
breakfast had limited options. it did not meet expectations for a hotel of this level.
Service
9/10
The reception team was professional and cute! they made check-in easy. Housekeepers were quick with requests. I liked that omar helped me with my bags.
Location
9/10
The hotel is centrally located. it had direct views to the canal on one side. the burj khalifa is visible on the other side. This is so convenient.
Rooms
9/10
The rooms are comfortable and beautifully designed. My room was clean and well kept. The bed was especially comfortable, i slept well every night!
Facilities
8/10
The hotel includes a modern gym. A pool is available on site. The executive lounge is open to certain guests. Business meetings were easily facilitated in the lounge.
Dining
8/10
The breakfast area is spacious and visually excellent. The hotel offers room service. There is a variety of fresh juices. They make egg dishes to order!
0 Helpful
|
John from Canada
Family with children
Superior King Room
3 nights in November 2025
|
Reviewed:December 22, 2025
6/10
Average stay. Some issues noticed
convenient locationslow check-in
The location proved convenient enough for my needs.
The check-in process was quite slow. It took around 30 minutes. The air conditioning in my room struggled to keep up with the heat.. I found it quite uncomfortable.
0 Helpful
Questions of the users
About Pullman Dubai Downtown
Can early check-in be arranged for arriving guests? Also, are visitors allowed in the hotel?
22 July 2024
Early check-in options may be limited. Unfortunately, visitors are not permitted inside the hotel due to Dubai Police Policy.
What are the pool's sunlight hours, and is there a complimentary shuttle service to any attractions?
5 December 2024
The pool receives sunlight for most of the day. While a shuttle service hasn't been officially launched, there is public bus access from Mall of the Emirates that stops nearby.
What is the procedure for upgrading to the Club Lounge, and is that option currently available?
14 January 2025
Currently, the Club Lounge is closed on a temporary basis; therefore, upgrades to it are unavailable. Further details can be provided upon request.
Are there complimentary shuttle options available to local malls and beaches?
28 March 2025
Shuttle services are arranged daily from the hotel to La Mer Beach and Mall of the Emirates, ensuring guests can easily explore.
Is transport to the airport offered for free?
30 May 2025
Airport transfer can be arranged for AED 290 per car, one way. This service provides convenience for guests arriving or departing.
Is there a family room option available for four people with two single beds?
10 February 2025
Connecting rooms with two single beds are available for families, providing the necessary space for all guests.
What size is the one-bedroom suite?
18 August 2024
The one-bedroom suite measures 48 square meters, offering ample room for comfortable stays.
Can visitors enter the hotel rooms with identification?
25 November 2024
Yes, guests must present a valid ID or passport for any visitors they wish to invite to their hotel room.
What kind of view can be expected from the Superior King Room's windows?
16 June 2025
The Superior King Room features city views; however, it does not overlook the Burj Khalifa specifically.Next best alternative
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